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Return & Exchange Promise

Generally products sold from EWL with serviceable condition and after installation, will not be returned or exchanged. But in the circumstances of technical or installation problem, the customers will get necessary servicing as per terms and conditions.

Items those are not Eligible for Services

Items that are damaged or abused
Items that are missing accessories, such as remote controls, cords and cables
Etched or otherwise personalized items
Opened computer, Video devices, Audio devices and other electrical appliances cannot be exchanged for the identical item and also cannot be returned for a refund.

Original Receipt and Valid Photo ID
Bring the original receipt as well as your valid photo ID for all types of repair services.



Repair Services will provide the repair services for the product admissible as per the terms and conditions.

Any returned desktop, laptop or tablet that is damaged through customer misuse or missing parts, or is in unsellable condition due to customer tampering will not eligible for repair services.